August 5, 2026
Do not live here!
Before move-out, a manager inspected the apartment and told us that only a few minor cleaning items needed attention, and were told that the apartment otherwise looked great. We completed the requested items and despite that, additional charges appeared afterward. The process felt misleading to us, particularly because the charges were assessed after the residents no longer had access to the unit. What made this even more frustrating was that the apartment was not properly cleaned or maintained when we moved in. We observed dirty bathrooms, wall scuffs, poor or incomplete painting, loose shelving, an unclean shower and tub, and a closet door with paint already stripped off. In our experience, Atmosphere did not appear to hold itself to the same standards at move-in that it expected from residents at move-out. During the lease, our resident experienced numerous problems: • My son's Specialized bicycle (locked up securely) was stolen from the parking garage. Although a security camera appeared to face the bike rack, management first said there were no cameras in the garage until we sent them a picture of the camera, then they said the garage camera did not work. • Half of the treadmills in the gym were broken. Management initially said they were working, even after receiving a video showing otherwise, and we did not receive a follow-up response. • Residents experienced an extended period of construction, scaffolding, noise, and a lengthy pool closure without any rent reduction, credit, or meaningful accommodation. • Multiple exterior doors were left unlocked around the clock for an extended period, which created serious safety and security concerns. • The parking garage, stairwells, and trash areas were frequently dirty, with trash and broken glass present throughout the property. • The air conditioning failed multiple times. • Maintenance requests were frequent, and some replacement appliances and screen doors were no better than the items they replaced. • Flooring adhesive was tracked onto the apartment carpet during the hallway flooring work, and we were later charged for the carpet damage.